Sticker Shock: PSC must do more to protect utility customers
Posted by CITIZEN POWER ALLIANCE at 4:48 PMIt's been four months since the state Public Service Commission moved to curb overly aggressive sales practices by so-called energy service companies.
While the measures were badly needed, the commission fell short of fully protecting utility customers. Consumers are still at risk of being suckered into paying exorbitant prices for electricity and natural gas.
The commission needs to go back and enact more safeguards.
At the very least, it should require the companies to provide more transparent information about what they charge. And it should allow customers a reasonable time to review their first bills and cancel service if they want, without paying early termination fees.
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