The way people choose their electricity provider is changing.

NYSEG announced the Voice Your Choice program is ending at the end of the year.
Action News reporter Gabe Osterhout tells us what that means for customers, and what other options are still available next year.

Customers will have to do their homework when choosing their 2010 electricity provider.
With the Voice your choice program ending, there is no longer a set time for you to choose who you get your electricity from.

"Customers are left to their own research, their own intuition about what they think is best for them and what best serves their energy needs so we just want to make sure we're out there and we're available," says James DiStefano, vice president of NYSEG Solutions.

Starting in 2010, NYSEG will no longer offer annual fixed rates.

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