New York State Electric and Gas began sending notifications to its customers Monday advising them of unauthorized access to their personal information.
There is no evidence that any customer data has been misused or that there was any malicious intent, according to NYSEG, which has consulted with police and computer forensic experts. The investigation is ongoing.
The breach involved an employee at an independent software-development firm contracted by NYSEG. The unidentified employee allowed unauthorized access to one of the company’s customer information systems. The database contains Social Security numbers, dates of birth and, in some cases, financial institution account information.
“We take our responsibility to protect customer information very seriously, and we have robust information technology security measures in place,” said Mark S. Lynch, president of NYSEG.
As a precaution, NYSEG has arranged for Experian to provide NYSEG customers with a year of free credit monitoring to identify possible fraudulent activity.
A helpline has been established to assist NYSEG customers. For help, call (877) 736-4495. The helpline will be staffed from 9 a.m.-9 p.m. Monday-Friday, and 11 a.m.-8 p.m. Saturday and Sunday.
Blog Archive
-
?
2012
(128)
-
?
January
(19)
- Natural gas driller? No action anytime soon in Ste...
- Nunda company fights against hydrofracking
- The hidden fuel costs of wind generated electricity.
- Chesapeake to cut natural gas production
- NYSEG: Customers' personal information breached
- Fracking foes plan Albany blitz
- In Albany, Ball and Carlucci make pitch for hydrof...
- Keuka College professor gives hydrofracking talk i...
- Cuomo: No Fracking Funds in Budget Proposal
- N.Y. Gov. Andrew Cuomo Sidesteps Natural Gas Hydro...
- State Gets 20,000 Comments on Its Gas Drilling Rul...
- Fracking comment period ends Wednesday
- Hydrofracking comments span state and flood DEC
- Hydrofracking input due this week
- Lawmakers circulating hydrofracking moratorium bill
- Hydrofracking opponents stake their ground
- Hydrofracking forum held in Rush
- Fracking foes move to local approach
- Ohio finishes the year with ANOTHER earthquake as ...
-
?
January
(19)