NYSEG nixes Voice Your Choice

New York State Electric & Gas Corp. announced it is ending its Voice Your Choice program and will no longer offer electricity supply for a fixed price.

The program had customers choosing annually their electricity supply from NYSEG or an energy services company (ESCO). Voice Your Choice served as a transition from traditional regulated utility electricity supply rates to a new competitive retail electricity supply model.

Starting Jan. 1, customers will be able to select their supply service at any time rather than over a two-month period as part of Voice Your Choice.

"Our customers have demonstrated their awareness of energy choice after participating in many Voice Your Choice enrollment programs," said Terri VanBrooker, director of customer service at NYSEG and sister company Rochester Gas & Electric, which also will stop using Voice Your Choice.

(Click to read entire report)


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